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Care Certificate Standard 5: Work in a person-centred way

This standard is about seeing the person first and tailoring care around individual needs, wishes, history, capacity and choices rather than delivering task-led support.

What This Standard Covers

Supporting choice, control, independence and active participation.

Using care plans, preferences and personal history to guide support.

Respecting consent, wellbeing and what matters to the individual.

Why It Matters

Standard 5 sits at the heart of quality care. It helps staff understand how to work with people rather than simply doing things for them, promoting dignity and better outcomes through personalised support.

Official Source

This page is a plain-English summary based on the March 2025 Skills for Care Care Certificate standards. For the full learning outcomes and assessment criteria, use the official PDF.

Read the official 2025 standard PDF

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Explore All Care Certificate Standards

Standard 1: Understand your role Standard 2: Your personal development Standard 3: Duty of care Standard 4: Equality, diversity, inclusion and human rights Standard 5: Work in a person-centred way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Awareness of mental health and dementia Standard 10: Adult safeguarding Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Standard 16: Awareness of learning disability and autism