Company

Our Story

We are a family business with deep roots in care delivery. CorrectCare was built by people who have managed services, prepared for inspections and lived the operational pressure of delivering high-quality care every day.

CorrectCare team at a care sector event

Experience

40+ Years

Hands-on care sector leadership and operations.

Heritage

Family-Run

Values-led service built around dignity and compassion.

Coverage

Residential + Domiciliary

Real-world insight across different care models.

Focus

Inspection-Ready

Built to support compliance confidence every day.

How It Started

Forty years ago, long before dashboards, digital audits and online training portals, our story began with a single care home and a simple belief: people deserve to be looked after with dignity, compassion and consistency.

One of our founders took a leap of faith and purchased their very first service. It was not part of a grand corporate plan. It was personal. It was about improving standards, supporting staff and creating a place where residents truly felt at home. Over the decades that followed, that one service grew into a family run group of care homes, still led by the same values that shaped those early days.

Care is not something we studied from the outside. It is something we have lived.

Built In Care, Not Outside It

Alongside our residential services, another of our founders went on to build and run a large domiciliary care business. They experienced first hand the pressures of managing rotas, compliance, training, recruitment and ever changing regulation. They understand what it means to be on call at night, to prepare for inspection, to support families through difficult conversations and to balance compassion with commercial reality.

Our directors have stood in front of inspectors. They have prepared evidence for CQC visits. They have experienced both the pride of a positive report and the intense scrutiny that comes with being accountable for people’s lives and wellbeing. We know what “inspection ready” truly means because we have had to be.

That lived experience is the foundation of everything we do.

Why We Built CorrectCare

We did not set out to build just another software company. We set out to solve the problems we faced ourselves. The paperwork that never seemed to end. The disconnected systems. The anxiety before inspections. The frustration of chasing training, policies and HR records across spreadsheets and filing cabinets.

So we built something better.

Today, we combine four decades of hands on care experience with modern, intuitive technology designed specifically for the care sector. Everything we create is shaped by real world challenges from care homes and domiciliary services just like yours. If it does not make life easier for a registered manager, an HR lead or a frontline carer, it does not make the cut.

We remain a family business at heart. We understand the responsibility that comes with caring for people and the trust placed in you by families and regulators alike. That is why our mission is simple: to help care providers stay compliant, confident and inspection ready, every single day.

Because this is not just software to us.

It is the next chapter in a story that began with one care home, forty years ago.

What Providers Say

“CorrectCare has made HR, training and policy management much easier for our care home team, and everything is now in one place.”
Fiona Reid, Care Home Manager
“The group management tools let us manage each location individually while keeping full oversight of the whole organisation.”
Jackie Young, Domiciliary Care Manager
“For a multi-site service, the role-specific training and policies and compliance forms give us confidence at inspection time.”
Claire Hoyles-Smith, Deputy Manager

Trust and Standards

Our approach combines practical care experience with robust standards in training quality, information security and compliance support.

Skills for Care Endorsed Provider Cyber Essentials CPD

Ready to See Correct Care in Action?

If you want a platform shaped by real care experience and built to keep your team compliant, confident and inspection ready, we would love to show you how it works.